If you are consecutively facing VPN connection failed issues on the Firestick, then this article is for you. VPN connection failure is most probably due to the unstable home network connection. Apart from that, there are also other reasons for the connection problem. Go through this article to learn about the causes of VPN connection failure and their possible troubleshooting techniques to resolve the error.
What are the Causes of VPN Connection Failure?
Mostly, finding the root cause of the VPN connection problem will fix the issue in minutes. There are many possible reasons for the VPN connection failure issue, and have a glance over them in this section for detailed clarification.
Most Beneficial !!
Are you concerned about your privacy online or data threats while using Firestick or Fire TV? Choosing a VPN can address these concerns. Among the many options available, NordVPN stands out as the best VPN for the Firestick lineup. It not only ensures the security you need while streaming but also helps unblock geo-restrictions for uninterrupted viewing.
With over 6400 ultra-fast VPN servers in 110+ countries, NordVPN provides unlimited bandwidth on Firestick. Why wait? Take advantage of NordVPN's limited-time deal: 76% off plus gifts. Grab the offer now and protect your device and information from prying eyes.
- Poor internet connectivity issues
- Unstable VPN server
- Improper filling of the login credentials
- Region-restrictions
- Outdated software of the VPN client
- Firewall and Antivirus software
Troubleshooting VPN Connection Failed Issue on Firestick
There are numerous ways to resolve the VPN connection failure. You can go through the techniques one by one in a sequential order to resolve the VPN not working problem in a minute.
Cross-Check Internet Connection
The first and foremost thing for a VPN connection failure is improper WiFi network connectivity. The network connection must be stable while using the VPN services. If there is a slight drop in the server, then it directly affects the flow of the WiFi signal strength.
So, you have to disconnect the WiFi router and place the router in a good signal-receiving place. Then, connect your Firestick to the WiFi and check if the VPN is working or not. Also, you can reboot your WiFi router once to eliminate the bugs in the system and connect it to your Firestick for seamless streaming.
Verify VPN Credentials
Every time, it is important to input the proper VPN credentials. Most importantly, if you own a premium membership plan, then filling in the credentials is necessary. If doesn’t you will face VPN connectivity issues on your Firestick. So, make sure to enter only the right login credentials on the VPN’s official home page on the Fire TV and then check if the VPN is working fine or not.
Restart the VPN App
As a quick recovery, you can try to restart your VPN app on the Firestick. Because bugs can slow down the VPN server and you might experience slower network speed than normal. So, re-launch the VPN app on your Firestick and then check whether the VPN failure issue is sorted out or not.
Disable Firewall Blocking
A firewall is also one of the reasons for the VPN connection failure. Because the firewall security system usually forms a barrier between the home network and the VPN network. In such cases, it can block the VPN services in a minute. So, try to disable the firewall on your TV and then add a VPN client in the firewall settings to access the VPN without trouble.
Verify Router Settings
Few of the routers don’t support the usage of the VPN in their server. In that case, you have to make proper changes to alter the security settings on your home router. Owing to that, enable the two VPN pass-throughs, IPSec or the PPTP, in your WiFi router settings.
Along with that, the active firewall system in the VPN should have the ports either forwarded or opened. Also, verify if the VPN protocol is set to the blocked ports or not. If it is in a blocked port, try to alter the port to different numbers and fix the failed VPN connection issue.
Resolve VPN Software Issues
Sometimes, there is a chance for the VPN app to glitch. Excessive bugs can affect the working conditions of the VPN and the interface. So, you need to resolve the bugs on your Fire TV first. For this, stop the working of the background apps on your device. Then, update the VPN app to the latest version on the Firestick to use the updated version. This can bring the VPN connection back to normal without any issues.
Choose Different Server
As another option, you can try to choose a different server from the one listed on the VPN app. Next, you can check whether this little swap has fixed the VPN server problem or not. This happens because there is a high possibility for a particular server to slow down at times. So, swapping to a different server can improve the connection strength of the VPN server.
Verify VPN Protocols
Check whether the VPN protocols are set properly. If there is a problem with the selection of protocols, it can also hinder the network strength of the VPN. This can lead to a failed VPN connection. So, quickly check the VPN protocols and set them properly to avoid this kind of issue. Along with that, you can also verify the DNS settings of the VPN are set properly to avoid this problem.
Uninstall & Reinstall VPN App
As a final option, you can uninstall the VPN app on your Firestick and then install it again from the Amazon Appstore. Rarely, the app freezing can also be one of the reasons for the VPN to stay on the same zero network level. For this, uninstalling the app is the best option, and re-installing it will let you work in the newest version without errors.
Contact the VPN Technical Team
If your manual alteration doesn’t help, the only way to fix this is by contacting the customer support VPN. They can provide you with technical assistance in solving the issue easier.
FAQ
Yes. You can try to reset the settings on Firestick’s home network. This alternation can resolve the failed VPN connection issue.
