Is the VPN not working or connecting properly on your Firestick? If so, then it’s most probably due to the excessive cache files on your Firestick. Besides that, there are also other reasons that slow down the working performance of the VPN on your device. However, implementing a few of the troubleshooting techniques mentioned in this comprehensive guide will resolve the VPN not working issue in a flick. Dive in to know about the process in detail.
Possible Reasons for VPN Not Working Issue on Firestick
Besides the excessive cache, there are also other reasons why the VPN is not working. They are listed in this section for your reference.
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- Compatibility issue
- Improper server connection to blocked location
- Outdated app version
- Unstable WiFi Network
- Outdated Firestick Firmware
Troubleshooting Tips to Fix VPN Not Working on Firestick
The possible fixes listed will help you resolve the problem much more easily. You can follow them in sequential order or perform any one of the specific fixes to resolve the VPN not working problem.
Clear Excessive Cache on Firestick
Excessive cache files on your Firestick cause a sudden outburst in the VPN app’s working condition. This can slow the device performance and the VPN at the same time. So, remove the cache on your device and check if the VPN is working properly on your Firestick.
Alter Network Protocols
You can try to swap the network protocols of the Firestick VPN to fix the malfunctions. To process that, if the existing protocol is in TCP, you can swap that into the UDP and check if the VPN is working properly without any issues.
Choose Different Server
If you witness that the current server on the VPN has a network issue, you can better switch to the other server locations. Altering to the different locations will help in streaming any geo-restricted shows or movies without hassle.
Update the VPN App
Apart from updating the Firestick firmware, try updating the VPN app to avoid app glitches. Along with that, updating the VPN app regularly allows you to experience the VPN’s new features without any further delay. Enable the Automatic Updates option on your Firestick to update the apps automatically when connected to the internet.
Restart Firestick/Fire TV
Temporary glitches or bugs can make the VPN work slower than before. In that case, you have to just restart your Firestick to clear those bugs. Besides, it also shuts down all of the background apps that are running on your device unnecessarily due to prolonged device usage.
Update Firestick
An outdated firmware on the Firestick will create a ruckus while using the VPN service on the Firestick. Oldest firmware can lead to compatibility issues in accepting the VPN service. In that case, it is recommended to update the Firmware of the Firestick to the latest version to avoid these kinds of problems.
Reinstall VPN App
Even after trying all of the above techniques, if the VPN is not working properly, then it is better to uninstall the VPN app on your Firestick. Once the app is removed from your device, you can wait for a few minutes and then re-install it again on your Firestick to make it work without hassle.
Restart WiFi Router
Additionally, you have to cross-check your personal home network for any issues. So, for once, you can just disconnect from your Firestick and then reconnect it after some time. Next, connect the VPN to the Firestick device to make it work without error.
Contact the VPN Support Team
As a final remedy, the only option to make the VPN work properly is by contacting their customer support. They offer technical guidance so that you can troubleshoot and resolve the VPN not working issue within a matter of time.
FAQ
If you find the selected server is slow, it is better to swap to a different server to increase the network speed of Surfshark VPN on Firestick.
You can fix the NordVPN not working issue by clearing the excessive cache in the NordVPN app. So, it increases the work performance of the NordVPN on the Firestick in a few seconds.
